WeDeliver is Linkiipal’s coordinated delivery and retrieval service, allowing Renters to receive rental items at their chosen address and have them collected when the rental ends

Here’s how the process works:

The Owner enables WeDeliver.

The Owner contacts Linkiipal to confirm service availability before offering WeDeliver on a listing.

The Renter selects WeDeliver when booking.

The Renter provides the delivery address and pays the applicable round-trip delivery fee, which covers delivery and retrieval.

The Owner accepts the rental.

A WeDeliver request is created only after the Owner accepts the booking. Linkiipal then reviews the delivery request to confirm it can fulfill the service.

Linkiipal approves the request and assigns a driver.

Linkiipal coordinates with the Owner, Renter, and driver to arrange pickup and delivery. If WeDeliver is unavailable, the Renter can choose direct Pickup, choose iDeliver if available.

The driver collects and delivers the item.

The assigned driver picks up the item from the Owner and delivers it to the Renter. The Renter confirms receipt through Linkiipal.

Linkiipal arranges retrieval.

At the scheduled rental end—or when the Renter marks the item ready for an early return—Linkiipal coordinates collection and transportation back to the Owner.

The Owner confirms the item’s return.

The rental is marked Completed once the Owner confirms final receipt.

Who handles the service?

Linkiipal manages driver dispatch and delivery coordination and receives the WeDeliver fees. The Renter pays for the service, while the Owner supplies and receives the rental item.

If delivery fails because of a Renter-related issue, such as an incorrect address or unavailable access, the delivery fee is non-refundable. If the Owner causes the failed delivery, the delivery fee is refunded.