Booking Fulfillment
Booking Fulfillment and Retrieval
Managing your bookings is an important part of being a Linkiipal Owner. This tutorial walks you through accepting a booking, handing over your item, and completing the rental after its return.
For this example, the Renter will pick up and return the item at your location.
Step 1: Check your new booking request
Linkiipal sends you an email and an in-app notification for every new booking request to help you stay informed.
All new booking requests appear in your Inbox on your Owner dashboard.
Open your Inbox, then click the red text associated with the new booking to manage the request.
Step 2: Review and accept the booking
Review the booking details, including the requested item, quantity, rental dates, and receiving method.
Accept the request once you’ve confirmed that you can fulfill the booking.
Step 3: Confirm pickup and return times
After accepting, contact the Renter through Linkiipal to confirm the pickup and return times.
Use this opportunity to share any pickup instructions and answer questions about the item.
Before the Renter arrives, make sure the item is clean, in good working condition, and ready with all included accessories.
Step 4: Demonstrate safe operation
When the Renter arrives at the agreed time, show them how to operate the item safely.
Explain any safety requirements and review the item’s condition and included accessories together before handing it over.
Step 5: Document the item and begin the rental
Open the Linkiipal mobile app, select the booking, and click Begin Rental.
You’ll be prompted to upload photos showing the item’s current condition before handing it over. Include clear pictures of any existing wear or damage and the accessories provided.
After uploading the photos, click Continue to officially begin the rental.
Step 6: Ask the Renter to confirm receipt
Hand over the item and ask the Renter to mark it as Received from their account before leaving the pickup location.
Congratulations! You’ve successfully started your first rental on Linkiipal.
Step 7: Coordinate the return
When the Renter marks the item as Return Ready, you’ll receive a notification that they’re ready to return it.
Confirm the return time with the Renter so you’re available to receive the item.
Step 8: Inspect the returned item
When the Renter arrives, thoroughly inspect the item and confirm that all included accessories have been returned.
Compare its returned condition with the photos taken before the rental. Discuss any concerns with the Renter before completing the booking.
Step 9: Document the return and complete the rental
Open the Linkiipal app, select the booking, and click Complete Rental.
You’ll be prompted to upload photos showing the item’s current condition upon return.
Upload clear photos, then follow the on-screen prompts to finish completing the rental. Confirm completion before the Renter leaves.
Congratulations! You’ve successfully fulfilled and completed your first rental on Linkiipal.
